1. Return or Exchange:
We offer 05 days Return or Exchange policy from the delivery date.
we will issue your Refund Amount in 3 to 5 days into your dedicated Bank Account.
For Return or Exchange contact us at:
Email: shoesflix92@gmail.com
Phone: 0335-2097555 / 0335-0298555
2. Eligibility of Return or Exchange:
We accept returns if:
There is a Color issue.
There is a size issue.
The item is defect.
3. Return or Exchange Policy for Defective Items:
We take great pride in the quality of our products and strive to ensure that they arrive in perfect condition. Please include your order number and a clear description of the defect.
4. Time frame:
Shoes cannot be replaced or returned after 5 days from the delivery date.
5. Who Pays the Shipping Cost on Return
Customer will bear the shipping cost of the returned item.
Please Note: A 200 PKR fee will be charged for replacement parcels.
6. Refund:
We will issue your Refund Amount in 3 – 5 days into your dedicated Bank Account.
7. Contact Address: Plot # R-685 Shop# 2 Fb Area Block 15 Karachi, Pakistan. 75400
Email: shoesflix92@gmail.com
Phone: 0335-2097555 / 0335-0298555
Timing: Monday to Saturday (11:00 AM to 10:00 PM at Pakistan Standard Time)